Betting Rules

By opening an account, accessing the website or placing a wager, you confirm that you have read and understood the rules that apply to the relevant service. These rules form part of the agreement between you and Win Spirit Casino. Additional conditions may apply to a particular game, market, promotion or payment method. If a specific game rule conflicts with a general rule, the specific rule for that game will generally apply.

You must be legally permitted to participate in online gambling in the place where you are located. You are responsible for checking and complying with all laws that apply to you. You must also meet any applicable age requirement. Win Spirit Casino may request information or documents to verify your age, identity, location or eligibility before allowing play, processing transactions or completing withdrawals.

Each player must use only their own account and must provide information that is accurate, complete and current. Accounts must not be shared, transferred, sold or used by another person. You must keep your login information confidential and tell Win Spirit Casino as soon as possible if you believe that your account has been accessed without permission.

• You must not place wagers for another person or allow another person to place wagers through your account.
• You must not use the service for unlawful activity, fraud, money laundering or any other prohibited purpose.
• You must not use software, devices or methods designed to interfere with the service or gain an unfair advantage.
• You must not attempt to manipulate a game, betting market, result, account process or payment process.
• You must provide requested verification information within a reasonable period where it is required.

Win Spirit Casino may refuse, suspend, limit, cancel or review an account or wager where there is a legal, security, technical, responsible gambling or compliance reason. Any action taken will be handled in accordance with the applicable Terms and Conditions and relevant requirements. A player may be asked to complete checks before an account can be used fully or funds can be released.

You are responsible for reading information displayed on the website before playing. This includes game instructions, stake details, available selections, odds where applicable, promotional conditions and any warnings or restrictions. If you do not understand a rule, do not place the wager until you have reviewed the available information.

Games are settled according to the rules displayed for the relevant product. Those rules may explain the objective, available outcomes, qualifying combinations, calculation method, round process and conditions that affect a result. You should read the instructions before starting a game and consider all information shown on the game screen.

For games that use random outcomes, results are generated by the relevant game system. Each round is determined by the applicable game process, and previous results do not predict future results. A pattern, strategy, timing method or betting system cannot guarantee a particular outcome. You should only wager an amount you can afford to lose.

A wager is settled when the applicable result is determined and recorded. Any return or payout is calculated under the game rules and the terms applying to the wager. A win does not guarantee that funds are immediately available for withdrawal if account checks, payment checks or other applicable processes remain outstanding.

Settlement principles

1. The game or market rules determine which outcomes qualify as wins, losses, refunds, cancellations or voids.
2. The official result or system record is used to settle the wager, subject to correction of a proven error.
3. If a result cannot be confirmed, the wager may remain pending until the relevant information is available.
4. If a game, market or service is cancelled or interrupted, the applicable rules determine whether wagers are returned, voided or settled in another permitted way.
5. Where there is a dispute, the account record, transaction record and relevant technical information may be reviewed.

Results may be updated, corrected or re-settled where an error, malfunction, fraud concern or other material issue is identified. Win Spirit Casino will apply the relevant rules and may notify affected players where appropriate. You should retain records of your wagers and review your account history regularly.

If you believe a result or settlement is incorrect, review the relevant game rules and account history before raising the issue. When requesting assistance, provide the available date, game, stake and transaction information, but never provide your password or security codes.